Privacy Policy

At Multi Logistics, we recognize the importance of protecting the privacy and personal data of our clients, suppliers, business partners, and website users. This Privacy Policy describes how we collect, use, store, and protect the information you provide us when you interact with our website, request information, contract business services, or communicate with our team.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you fill out contact forms, request a quote, require information about our services, or communicate with our team.

The information may include:

• First and Last name.
• Company or organization.
• Cargo.
• Email address.
• Phone number.
• Information related to business inquiries, requests, or projects.

Additionally, our website may automatically collect technical information, such as IP address, browser type, operating system, pages visited, date and time of access, and other browsing data for statistical, analytical, and security purposes.

Purpose of data processing

The information collected will be used to:

• Handle inquiries and requests made through the website.
• Develop quotes and sales proposals.
• Coordinate the provision of business process outsourcing (BPO) services and other services offered by Multi Logistics.
• Maintain communication with clients, suppliers, affiliates, and potential clients.
• Improve the functionality, performance, and security of our website.
• Comply with legal obligations or requirements from competent authorities.
• Manage requests for information, demonstrations, meetings, or business processes related to our services.

We will not use your personal data for purposes other than those described here without your consent, when legally required.

Cookies

Our website may use cookies and similar technologies to facilitate navigation, analyze user behavior, and improve site functionality.

You can configure your browser to reject or delete cookies. However, some site functionalities may be limited.

The use of certain cookies may be subject to user consent when required by applicable legislation.

Information conservation

Personal data will be retained only for the time necessary to fulfill the purposes for which it was collected or as long as there is a legal obligation requiring its retention.

Share information

Multi Logistics does not sell, rent, or market its users' personal information.

We will be able to share information only when it is necessary for:

• Technology service providers collaborating on the operation and maintenance of the website.
• Suppliers or strategic allies involved in the provision of contracted services, when strictly necessary for the execution of the contracted services and always subject to confidentiality obligations and, where applicable, data processing agreements.
• Fulfill legal obligations or requirements of competent authorities.
• Protect the rights, legitimate interests, or safety of Multi Logistics, its customers, or third parties, as applicable.

In all cases, we will ensure that said third parties maintain adequate standards of confidentiality and information protection.

Information Security

We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or destruction.

However, no information transmission or storage system can guarantee absolute security.

Links to third-party sites

Our website may contain links to third-party websites. Multi Logistics does not control or take responsibility for the privacy policies or content of such sites, and we recommend reviewing their respective policies before providing personal information.

Data subject rights

In accordance with applicable regulations, data subjects may request access, updating, rectification, deletion, or any other right recognized by current data protection legislation.

Requests may be made using the contact details provided at the end of this policy.

Multi Logistics will respond to requests within the deadlines established by applicable legislation.

Modifications to this Policy

Multi Logistics may update this Privacy Policy when necessary to reflect changes in applicable regulations, our processes, or the services offered.

The current version will always be available on this website and will indicate the date of its last update.

Legal basis for processing

The processing of personal data is carried out on the basis of one or more of the following conditions, as applicable:

• Consent of the data subject, when required by applicable legislation.
• La ejecución de medidas precontractuales o contractuales solicitadas por el titular.
• El cumplimiento de obligaciones legales.
• El interés legítimo de Multi Logistics en la gestión de sus actividades comerciales, administrativas y de seguridad, siempre que no prevalezcan los derechos y libertades fundamentales del titular de los datos.

Nature of services

Los servicios ofrecidos por Multi Logistics corresponden a soluciones de apoyo empresarial, externalización de procesos (BPO), consultoría administrativa y servicios especializados de gestión. La presente Política de Privacidad regula únicamente el tratamiento de los datos personales relacionados con dichos servicios y con el uso del sitio web.

For the purposes of this document, “Multi Logistics” is the trade name used by:

Contact

Si tiene consultas sobre esta Política de Privacidad o desea ejercer sus derechos relacionados con el tratamiento de sus datos personales, puede comunicarse con nosotros a través del siguiente correo electrónico:

Email: [email protected]