Terms and Conditions

The provision of services may begin once Multi Logistics confirms compliance with applicable commercial conditions, including, where applicable:

• Payment confirmation.
• Administrative validation of hiring.
• Receipt of information requested by the client.
• Scheduling meetings or sessions.
• Responsible personnel assignment.
• Start of agreed activities.

The delivery method will depend on the nature of each service and may include, but is not limited to, virtual or in-person meetings, reports, documents, digital deliverables, platform access, remote support, or any other method previously agreed upon.

Acceptance of Terms

These Terms and Conditions govern the access and use of the Multi Logistics website. By accessing, browsing, or using any of the functionalities available on this site, you agree to these terms and other policies published by Multi Logistics.

If you do not agree with these Terms and Conditions, we recommend that you refrain from using this website.

Website usage

The Multi Logistics website aims to provide information about the company, its Business Process Outsourcing (BPO) services, administrative management, operational support, consulting, and other business solutions, as well as to facilitate communication with clients, suppliers, strategic partners, and potential clients.

The information published is for informational purposes only and may be modified, updated, or deleted at any time without prior notice.

Website Nature

The Multi Logistics website is for informational and commercial purposes.

The publication of services, descriptions, prices, images, documents, or any other information does not constitute a binding contractual offer, nor does it imply automatic acceptance of hiring requests.

The effective engagement of any of the services offered will be subject to the evaluation of the client's requirements, operational availability, and express acceptance by Multi Logistics through a corresponding commercial proposal, quotation, service order, contract, or other equivalent document.

Services

Multi Logistics offers Business Process Outsourcing (BPO) services, administrative management, operational support, administrative consulting, and other business solutions tailored to each client's needs.

The scope, timeline, commercial terms, fees, deliverables, and corresponding responsibilities for each service will be defined through a commercial proposal, quote, service order, contract, or other document that formalizes the relationship between the parties.

The information published on this website does not constitute a contractual offer or create obligations until express acceptance by both parties exists.

The services offered by Multi Logistics correspond to professional, administrative, technological, financial support, consulting, and business process outsourcing (BPO) services. Unless expressly stated otherwise, contracting does not include the sale or supply of physical products.

Information requests and quotes

Inquiries made through forms, email, phone, or any other means available on this website do not automatically constitute a service contract.

All commercial proposals will be subject to technical evaluation, resource availability, and acceptance by Multi Logistics.

Prices and quotes

The prices published on this website are for reference only or correspond to the standard scope described for each service, unless expressly stated otherwise.

The final price may vary depending on the scope of the project, its complexity, duration, required resources, geographical location, or other particular conditions that will be defined in the corresponding commercial proposal.

Hiring services

The use of forms, information requests, quote requests, or any other functionality on the site does not imply automatic acceptance of a service.

Adding a service to the cart, sending a request, or making a payment through the website does not, in itself, imply acceptance of the service provision by Multi Logistics.

The provision of services will commence only when both parties have accepted the respective commercial terms and, where applicable, the previously established administrative, contractual, or payment requirements have been met.

Payments

The prices published on this website are expressed in United States dollars (USD), unless another currency is expressly indicated.

Payments made through the website will be processed by the payment providers enabled by Multi Logistics.

All hiring orders will be subject to administrative and commercial validation. When necessary, Multi Logistics may request additional information before confirming the start of the service.

Cancellations and refunds

The conditions applicable to cancellations, modifications, and refunds are regulated in the respective Cancellation Policy and Refund Policy published on this website, which form an integral part of these Terms and Conditions.

Unless these policies expressly state otherwise, refunds will not be issued for services that have been initiated, executed in whole or in part, or whose delivery has commenced.

Payment Disputes and Chargebacks

If the client believes there is an error related to a payment made, it is recommended to contact Multi Logistics beforehand to seek an amicable solution before initiating a chargeback process with the payment method issuer.

In the event of a chargeback procedure being initiated, Multi Logistics may present documentation related to the service contract as evidence, including quotes, service orders, contracts, proof of payment, electronic communications, deliverables, meeting minutes, and any other information that demonstrates the provision of the service.

User obligations

By using this website, the user agrees to:

• Use the site lawfully and in accordance with applicable legislation.
• Do not perform actions that affect the security, availability, or functionality of the website.
• Do not introduce viruses, malicious software, or any other elements that could cause damage to Multi Logistics' systems or those of third parties.
• Provide truthful, complete, and up-to-date information when completing forms or requesting information about our services.
• Use the site content solely for legitimate purposes.

Intellectual property

All content available on this website, including texts, images, logos, trademarks, designs, graphics, documents, software, and other elements, is the property of Multi Logistics or its respective owners and is protected by applicable intellectual property laws.

Reproduction, distribution, modification, publication, transmission, or use is prohibited without prior written authorization from the corresponding owner.

Scope of Financial Services

Services related to financial planning, financial analysis, budgeting, risk, liquidity, treasury, portfolio, compliance, taxation, or other similar matters exclusively correspond to administrative, consulting, or business support services.

Multi Logistics does not engage in fundraising activities from the public, financial intermediation, investment advisory, securities brokerage, management of third-party financial assets, investment portfolio management, or any other activity subject to specific financial authorization or supervision, unless expressly stated otherwise in accordance with applicable law.

Disclaimer

Multi Logistics makes reasonable efforts to keep website information up-to-date, available, and correct. However, it does not guarantee that the site will remain free from interruptions, errors, omissions, or technical vulnerabilities.

The company shall not be liable for direct, indirect, incidental, or consequential damages arising from the use of the website, temporary inability to access it, technical failures, information provided by third parties, or decisions made solely based on the information published on this site.

Likewise, Multi Logistics does not guarantee the achievement of commercial, financial, operational, or any other type of results derived from the implementation of its recommendations or the provision of its services, as such results will depend, among other factors, on the information provided by the client, the execution of the recommendations, and circumstances beyond the company's control.

Links to third-party sites

This website may contain links to third-party websites for informational purposes only.

Multi Logistics does not control nor assumes responsibility for the content, availability, security, privacy policies, or operation of such external sites.

Force majeure

Multi Logistics will not be liable for failure or delay in providing services when it is a consequence of events beyond its reasonable control, including, but not limited to, natural disasters, labor disputes, acts of government, public utility interruptions, widespread telecommunications failures, cyberattacks, health emergencies, or any other event constituting force majeure.

Confidentiality

Multi Logistics will treat commercial, technical, financial, or administrative information provided by its clients during the negotiation, provision, and execution of services as confidential, except when disclosure is required by applicable legislation or expressly authorized by the client.

Modifications

Multi Logistics may modify these Terms and Conditions when it is necessary to reflect changes in applicable legislation, its internal processes, the services offered, or the operation of the website.

The modifications will be published on this same page and will indicate the date of their last update.

Continued use of the website after the posting of such modifications will constitute your acceptance of the current version of these Terms and Conditions.

Applicable legislation

These Terms and Conditions shall be governed by and interpreted in accordance with the laws in force in the Oriental Republic of Uruguay.

Any controversy related to the use of the website or the interpretation of these Terms and Conditions shall be resolved in accordance with the competent legislation and jurisdiction, unless the parties expressly agree to another form of dispute resolution in the corresponding contract.

For the purposes of this document, “Multi Logistics” is the trade name used by:

Contact

If you have any questions regarding these Terms and Conditions or your use of the website, you may contact Multi Logistics at the following email address:

Email: [email protected]